LootsQuest

1. Introduction

LootsQuest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website, services, applications, or any other content we provide (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

Account Information: When you register for an account, we collect your name, email address, username, password, and other information necessary to create and maintain your account.
Profile Information: Information you add to your profile, such as profile picture, date of birth, gender, address, and phone number.
Payment Information: If you make a redemption, we collect payment information, which may include your payment card details, bank account information, or other financial information.
Communications: Information you provide when you contact us for customer support or otherwise communicate with us.
Survey Responses: Information you provide when participating in surveys, tasks, or offers.

2.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

Device Information: Information about the device you use to access our Services, including hardware model, operating system and version, browser type, and device identifiers.
Usage Information: Information about your use of our Services, including the pages you visit, the time and duration of your visits, and the content you engage with.
Location Information: General location information derived from your IP address.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our Services
Processing transactions and sending related information, including confirmations and redemption receipts
Verifying your identity and preventing fraud
Personalizing your experience and delivering content relevant to your interests
Communicating with you about our Services, including sending updates, security alerts, and support messages
Monitoring and analyzing trends, usage, and activities in connection with our Services
Detecting, preventing, and addressing technical issues
Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
With Offer Providers: When you engage with offers, surveys, or tasks, we may share necessary information with the providers of those offers to verify completion and award your rewards.
For Legal Reasons: We may disclose information if we believe that disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
In Connection with Business Transfers: We may share or transfer information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.
With Your Consent: We may share information with your consent or at your direction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us keep track of your preferences, authenticate users, analyze trends, and improve your experience with our Services.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

7. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

8. Your Rights and Choices

8.1 Account Information

You can update your account information at any time by logging into your account and modifying your profile. If you wish to delete your account, please contact us through our support channels.

8.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

8.3 Do Not Track

Some browsers offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Services do not currently respond to "Do Not Track" signals.

9. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. By using our Services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]