1. Data Controller and Scope
LootsQuest controls personal data processed through lootsquest.com and the LootsQuest mobile app. This policy applies to website visitors, app users, account holders, and support contacts.
Legal
Privacy Policy
This Privacy Policy explains what information LootsQuest collects in the website and mobile app, how we use it, when we share it, and your privacy choices.
Account dataEmail, username, and LootsQuest User ID for account and rewards operations.
Technical dataIP, device, and browser signals for platform security and anti-fraud controls.
Partner verification dataLimited identifiers shared with offer providers to verify conversions and credits.
2. Data We Collect
We collect account data, device identifiers, app version/build data, IP address, activity and rewards data, cashout details you submit, support communications, push notification tokens, and anti-fraud signals including VPN/proxy/TOR indicators.
3. Legal Bases
We process data under contract performance, legal obligations, legitimate interests (security and fraud prevention), and consent where legally required (for example certain tracking technologies).
4. How We Use Data
We use data to operate accounts, authenticate logins, validate offers, process rewards and cashout requests, send verification or reset emails, provide support, deliver notifications, enforce platform rules, detect abuse, and improve service quality.
5. Data Sharing with Offerwall and Service Partners
To verify offer completion and prevent duplicate or fraudulent credits, we may share limited data with third-party offer providers and service vendors.
Shared data may include: LootsQuest User ID, click/conversion IDs, approximate geo/device metadata, app/device identifiers, event timestamps, and anti-fraud indicators. Partners may process data under their own policies and legal responsibilities.
LootsQuest is not responsible for third-party processing on external sites or networks once you interact directly with them.
6. Fraud Prevention and Abuse Controls
We process security and risk data to detect fraud, including VPN/proxy/TOR use, multiple-account behavior, automation, and reward manipulation. Enforcement can include offer rejection, reward reversal, restrictions, or account termination.
7. International Transfers
Some providers may process data outside your country. Where required, we rely on lawful transfer mechanisms and contractual safeguards.
8. Retention
We retain personal data only as long as needed for account operation, reward and cashout records, legal/regulatory duties, fraud prevention, dispute resolution, and legitimate business records.
9. Security
We implement technical and organizational measures designed to protect personal data. No system is perfectly secure, but we continuously improve controls.
10. Your Rights (EU/EEA)
You may have the right to access, rectify, erase, restrict processing, object, request data portability, withdraw consent (where applicable), and file a complaint with your supervisory authority.
11. Right to Erasure (Step by Step)
1) Use the in-app account deletion option or email [email protected] from your registered address with subject: "Data Deletion Request".
2) Include your LootsQuest username or User ID.
3) We verify account ownership to prevent unauthorized requests.
4) We process eligible deletion requests and confirm completion, or explain lawful retention exceptions (for example, legal obligations, fraud prevention, or legal claims).
5) After deletion, account access is disabled and eligible personal data is deleted or irreversibly anonymized under our retention standards.
12. Children's Privacy
Our services are not directed to children below the legal minimum age in applicable jurisdictions. If unauthorized child data is identified, we will take corrective action.
13. Contact
For access, correction, deletion, or privacy questions, contact [email protected].